I sold items that were meant to be delivered to an Esso station
Sent tracked delivery but the Esso refused delivery
This has happened before with other shops. eBay refuse to help as my tracking ref doesn't show that the item was delivered. eBay are impossible to get on touch with and the automated assistant is deliberately awful to avoid dealing with anything. I haven't had the item back yet so I'll be out of pocket for both the delivery and the item despite doing everything expected of me