Chat Bot Issues

I am repeatedly having issues that no one is calling back from ebay. i occassionally get messages in the inbox to say someone has attempted to call but not to the same volume as my requests for a call back. Also my phone is not showing any messages of spam or other numbers that have not been already answered. I have even tried to go to the hacked account page and request a call back but that again takes me to the bloody ai chat bot. Nothing is working. Does anyone have any bright ideas what i can do as it is now becoming a big issue. 

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Re: Chat Bot Issues

jckl1957
Experienced Mentor

Ask your question in the forum.  You will probably get a faster response.

 

Check the personal details on your account and make sure your phone number is correct.  Customer services seem to be very busy at the moment with a wait time for a callback of about 20 minutes.

 

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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