Charge for postage label

[m.hart5332012]

Ebay have charged me for a label I haven’t used. I posted the item in a large letter which I paid for. How do I get the charge for the label back from ebay?

[**peaseblossom**]

You have buyer pays postage on your listings and if they paid they will be automatically refunded  in 30 days.

If that listing had free postage - seller pays on it you can cancel it here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller

The item has to be sent with a tracked service for you to receive the refund.

To mark the item as dispatched open the original Simple Delivery label.   Then change the tracking number via View Order Details > Postage > Track Package > dropdown arrow > Add Tracking   on a desktop browser.