Cancelled Order Feedback

[eye.d.crisis]

I purchased a item earlier and laid immediately.  After a short time i get a notification it has been  cancelled and a refund sent. This is annoying as i laid with PayPal so now i have to wait for the money to be debited before i get it back and then longer again for it to be cleared in my bank. I get the ol2tion to leave feedback but i am unable to, nothing happens when i press the button.  Ive contacted the seller who palmed off with i sold it elsewhere. Im going round in circles trying to get help from the ebay bot also.

Thanks in advance for any help. 

[tressygirl]

Depending on the reason the seller gave for the cancellation, they may have received a damaging defect on their account.  It doesn't take too many for eBay to remove a Private seller from their site,  for bad selling.  eBay do not like unhappy buyers.

If they used the excuse, ' Buyer Agreed to cancel',  or ' Problem with Buyer's Address'  contact eBay Customer Services,  explain this is not the case and you were disappointed not to receive your paid for item, they will place that defect on the seller's account.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

If you paid with PayPal that is actually the quickest way to receive back your money, should be a few days only.  Paying with a credit card can take 30 days to receive money from refunds.

@eye.d.crisis 

[papso22]

You should still be able to leave feedback.   Try doing it through your feedback page.