Cancellation refused

[moon_gazing_hare]

Hi, I placed an order when ill, the following morning requested cancellation and the seller refused. Any help would be gratefully received.

[tressygirl]

I'm sorry,  but a seller does not have to accept a cancellation request.

Do they have Returns Accepted on that listing?  If so,  on receipt of the item you can return it for a full refund,  citing ' change of mind' reason,  but you will have to pay for the tracked return postage.

@moon_gazing_hare