04-12-2025 1:31 PM
I recently made a purchase as a guest, but then decided to create an account as am likely to make more purchases. As I have used the same email address for both, will the guest purchase end up showing on my new account? Can't find anything about this in Help and the automated assistant doesn't understand what I am asking.
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04-12-2025 1:33 PM
No.
Guest purchases are made outside of any existing account, or an account created after the purchase.
The proof of your purchase as a guest is the email you get from Ebay when you pay so don't delete it.
04-12-2025 1:33 PM
No.
Guest purchases are made outside of any existing account, or an account created after the purchase.
The proof of your purchase as a guest is the email you get from Ebay when you pay so don't delete it.
04-12-2025 1:40 PM
Thanks for the quick reply and understood. I didn't receive an order confirmation which is worrying (I did screen shot the confirmation page), but I did get an email after I used the "Find guest order details" option, so hopefully everything will be ok.
04-12-2025 1:42 PM
The link below will explain how to receive your order details again, and how to open a case if there's a need to, at a later date.