Buyer sold the item they bought from me after receiving a refund

I have listed by mistake a wrong  size of coat in the description. Someone has bought it and let me know that the size is wrong.I have apologised. Then issued a full refund and said I will send them a free return label. After they received a refund they told me they've sold the item.And left me with negative feedback! How do I get my money back? Can't find a help on the app?

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Buyer sold the item they bought from me after receiving a refund

tobiasd4
Experienced Mentor

You should have sent returns label and only refunded on return. 

As you refunded 1st, ebay close case and label not available. 

This is now between you and buyer.

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