Buyer not honouring warranty

[bouncetigger24]

I purchased an item back last year which had two years warranty this item is now faulty. I have contacted seller and they are trying to say that I had a reset tool for Printer cartridges, but I did not receive that nor does it state this in any of the descriptions when I purchased.Printer cartridges, but I did not receive that nor does it state this in any of the descriptions when I purchased.They are now trying to say I only had one year warranty but I've looked back on my order and definitely says two years. They also say that they sent the reset tool so I've lost it. I have to purchase another cost of £35 but I did not receive it in the first place and they are now saying that it's actually my printer that's faulty even though it's a new printer And they are not willing to honour the two year warranty what can I do? As this item is faulty nothing to do with my printer

[plum993]

Nothing you can do via ebay as they do not cover warranties or guarantees and only offer 30 days protection from the estimated delivery date.

If the seller was a UK business seller  you could speak with your local citizens advice centre.