Buyer hacked my account and put the money on hold how do I refund him for it

I don't want to do business with him I just want to refund him but it says he has collected it but because I have not received money I still have it in my possession I just want to give his money back 

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Buyer hacked my account and put the money on hold how do I refund him for it

Your buyer didn't hack your account and put the payment on hold - eBay hold payments for new sellers.

 

However, if you really want to cancel this order then do so by selecting the 'out of stock' reason:

 

https://www.ebay.co.uk/help/selling/getting-paid/sellers-can-cancel-order?id=4136&st=3&pos=1&query=H...

 

 

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