Buyer Protecting fee still showing on all listings AFTER converting to Business account

[collectorsforum]

Hi... Just upgraded to a Business Seller after 20 years mostly as a buyer on ebay. It's now been 48 hours and the buyer protection fee is still showing on all my listings! Does anyone know if this is normal or should everything have been updated by now. Thank you!

[papso22]

Others have reported this.  It seems it does sort itself out but if you don't have many listings you might want to end them and start again.

[collectorsforum]

Thanks for your quick response, very much appreciated. I did try renewing a listing but it didn't work.

[61stephenuk]

Your profile is not showing as a business seller.

Did you actually change your account type or just subscribe to a shop?

[jckl1957 · Accepted solution]

As advised, your status is still showing as a private seller although you do have a shop.

Either you have not upgraded your account or the change to a business account has not taken effect yet.

[collectorsforum]

Thanks for pointing that out. Yes, it does still show as a 'private account' However, I wasn't aware that I had to do anything else... I thought upgrading to a shop was the whole private to business change

[jckl1957]

No.  private sellers can have a shop.

https://www.ebay.co.uk/sellercentre/selling/create-ebay-business-account

[collectorsforum]

All done, thank you... Brilliant guys! The problem was that I hadn't changed over to a Business account. Managed to do that quickly and everything now seems to be fine! Can I add that I got the solution here quicker than going through ebay help. Spoke to them earlier today and 3 different customer service representatives couldn't help, just kept transferring me... So a BIG thank you!