Buyer/Carrier Damaged my item

[millians_finds]

I am looking to get in touch with sellers who have experience a buyer or a carrier damaging their item, specifically a Pokemon TCG Card.

If I accept the return I am now going to lose a lot of value on the card and as a seller I do not believe this is fair.

Is anyone aware of where I can claim or the process I need to follow to be reimbursed for this?

[*vyolla*]

Did you buy a shipping label that offered insurance against loss or damage?

If the card was adequately packaged then they should compensate you.

Did you buy the label via eBay?