Bought item for 25pounds sent it back because don't fit i paid the postage as well and they offered

Bought item for 25pounds don't fit returns it my self £4 they are trying to give me half of the price refund just because I opened the box to look at purchase 

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Bought item for 25pounds sent it back because don't fit i paid the postage as well and they offered

What kind of item was it?

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Bought item for 25pounds sent it back because don't fit i paid the postage as well and they offered

Wind deflectors for car
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Bought item for 25pounds sent it back because don't fit i paid the postage as well and they offered

Was the box sealed?

 

If so, the seller is entitled to only issue a partial refund.

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Bought item for 25pounds sent it back because don't fit i paid the postage as well and they offered

Open to look then sealed it bk up no damage
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Bought item for 25pounds sent it back because don't fit i paid the postage as well and they offered


@kennycraiguk2013 wrote:
Open to look then sealed it bk up no damage

Problem here is that if you bought the wrong size this is something you should be able to work out from the listing and the info on the packaging.

 

If you opened up and re-sealed it and the seller has made a deduction because you opened the box then clearly they can tell it's been opened, thus devaluing the product.

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