Bought a scooter for my grandaughters birthday . It has lasted a week seller is now ignoring me i ha

[kenn_aliso]

Not happy with  service. I have asked ebay to step in but guess what NO help there either. 100 quid out if pocket and a sad child 

[plpmr]

unless you have opened a not as described case you cannot ask eBay to step in [on day 4].