Black square

[ro364955]

My mum has received a box containing a piece of black material in the shape of a square,addressed to my dad.My mum has never had an account with eBay she is very upset because my dad passed away two years ago.Is there anyway eBay can find out who sent this please,thank you

[tressygirl]

Are you sure this is from an eBay seller?

If you have purchased some recent items from eBay,  checkout those sellers,  they may just have posted to the wrong buyer.

Click on the seller's listings,  then down the left sidebar click on Sold.  If you find the item there, send that seller a message  that you have received their item in error,  for them to send you enough money to cover a fully tracked return postage to return the item back to them.

Do not be fobbed off with sending to the correct buyer, it goes back to the seller.

If this is not the case, and no one else in your household knows of this purchase,  google Brushing Scam see if that applies here.

@ro364955 

[ro364955]

Thank you very much for your advice.

[tressygirl]

You're welcome,  hopefully this was a one off,  I can understand how it's a little unnerving !

@ro364955 

[red_magpie]

Is there anyway eBay can find out who sent this

As your mother has never had an account with eBay I presume your father must have had one, otherwise why would you assume this is connected with eBay?

Did your family notify eBay when your father died, so that his account could be closed? If not, it would be worth doing so now as unused accounts are sometimes hacked for misuse. 

To report your late father's death to eBay and get his account closed the family would need to contact eBay customer support. To do this, use this link: https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid Or go to "Help & contact" or "Contact us" at the top or bottom of every page.

[ro364955]

Hi there,

My mum and dad never had an account with eBay . The address on the
packaging matches to a eBay seller called Dollar Point, if I send them a
message do you think they might be able to tell me who sent .

[61stephenuk]

It's likely it came from dollarpoint as they sell the item but they wouldn't be allowed to tell you who purchased it