Below standard

[jayl-7462]

I'm pretty new to eBay started selling back in March.

I cancelled/ended auctions early some wernt gaining any momentum and I changed my mind on auctions on a couple of items and changed to buy now.

Problem is when I cancelled I selected cancelled due to stock which wasn't technically correct, I don't even no why I selected this, I didn't no the this would course issues, I appealed this but was declined and now I actually don't no what to do to fix it

[tressygirl]

Cancelling for an out of stock reason would give you defects on your account.

You still have items for sale so your account is not restricted.

To bring back up to required Selling Standard,  you just need to make enough sales,  and receive no defects on those . 

Why were you cancelling auctions  , I'm presuming with bids, before they ended?  This also would bring you damaging defects if seen to be doing this regularly, eBay do not like unhappy buyers.  

To avoid disappoint for the price reached when an auction ends,  simply start the auction for the lowest amount you are happy to receive,  it cannot sell for less.

@jayl-7462 

[john1297576]

Ebay expects sellers to have no more than a 2% defect rate. 

Therefore you need to get above 100 sales in last 12 months to drop below 2%. This can sometimes be difficult if ebay impose any restrictions on your selling.

[jayl-7462]

Hi, 

Thanks for you message, there have been a couple of auctions were I cancelled after receiving a bid but the auction was still live and had days remaining. I also cancelled two orders which were purchased via buy now, one was for a mobile phone and I found that the buyer was abit suspicious and wanted me to change the delivery address manually and another item I sold had a small defect which I didn't notice until after it sold.

As mentioned in pretty new to eBay and didn't realize what the repercussions would be

I am still listed items but sales are slow and I'm unable to promote my listings.

Thanks.

Jas