Below standard problem

Hi, any suggestions please

 

Last August I had a computer problem which listed books which I did not have and they were ordered on ebay without me realising this, me in my nievaty canceled the orders as out of stock I have been below standard ever since and have got a threatening message about closing my selling account I cannot appeal this. I am only allowed to list 1500 books which does not give a great deal of sales to do anything with the metrics.  Any help appreciated, thanks

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Below standard problem

*vyolla*
Experienced Mentor

Cancelling orders as out of stock is one of the most dangerous things you can do for a selling account. As you've discovered, each cancellation gives you a damaging defect against your account.

 

Go to your seller dashboard - can you screenshot the bit that shows your percentages and post it here?

 

https://sellerstandards.ebay.co.uk/dashboard

 

 

 

 

 

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