Bad seller

I purchased a cat feeder that has become faulty , it is only used for holidays so is nearly brand new. it is outside ebays 30day refund guarantee and the seller has not replied to my message to them. I cannot leave feedback as its outside the 60 days. the seller has now blocked me . 

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Bad seller

Nothing eBay  can do now, as they do not offer warranties or guarantees on items, just that they are just as described on receipt.  If they are not,  a buyer has 30 days under eBay's 30 day MBG,  Money Back Guarantee policy,  to return the item for a full refund.

 

There are only 60 days in which to leave feedback.

 

If you bought this from a Private seller you are too late to claim a refund.  You could try your payment provider,  though not sure of their response if the item has been in use,  albeit irregularly for over 2 months.

 

If purchased from a registered UK business, who offered a guarantee and is now not upholding this,  then as I don't know the value of this item, or  if it's worth your time, but you can turn to Citizens Advice for your next steps,  if you wish to take this further.

 

@nigel.wood 

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