BUYER REFUND

[yom.uk5]

I SOLD AN ITEM ON EBAY AND THE BUYER INITIATED A RETURN AND REQUESTED FOR A REFUND

MEANWHILE, THE FUNDS IE YET TO GET TO ME AS EBAY WITHHELD MY FUNDS FOR THE PURCHASE AND I NOW NEED TO MAKE A REFUND FOR THE PURCHASE.

AS I NEVER RECEIVED THE FUNDS, WHAT AM I SUPPOSED TO DO AS THE MESSAGE POPPING UP IN MY WINDOW IS FOR ME TO MAKE THE REFUND.

ALL ATTEMPTS TO CONTACT EBAY HAS NOT GONE THROUGH AS THE AUTOMATED CHAT IS JUST GIVING ME A MERRY-GO-ROUND.

I AWAIT YOUR PROMPT CONTRIBUTIONS.

THANKS.

[tressygirl]

When there are not enough funds in the Available section of your Payment Summary eBay use your registered back up source,  which is usually your bank account.  Once the refund has been made from that source,  the money from the sale is released to you.

If you have not registered any back up source do this asap now,  here:

https://ppcapp.ebay.co.uk/myppc/wallet/list

@yom.uk5