Authenticity

[patchtow]

I have an active listing but eBay haven’t added authentication guarantee on it as it’s over £500 

I’m wanting to add this myself, how do I do this ?

thanks 

[tobiasd4]

If item qualifies, ebay add it automatically, you can't do it yourself.

https://www.ebay.co.uk/help/selling/selling-tools/selling-authenticity-guarantee?id=4644&st=3&pos=1&...

[jckl1957]

Your bracelet is in the right category and, as a Cartier gold bracelet with a start price of over £500, Ebay should definitely have added the authenticity guarantee.

I would contact Ebay Customer Services to see if there is a glitch and ask them to add it.  The authenticity guarantee protects you as well as the buyer.

Use the link below to get a callback.

They will need the item number so have that ready.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid