Authenticity

Hi, a genuine item I listed and sold was rejected by the authenticity team as being fake. As I personally bought the item myself I know it is 100% genuine. Has anyone else experienced this? Quite upsetting

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Authenticity

tobiasd4
Experienced Mentor

There is no appeal.

If authenticator said not genuine, you have to accept decision. 

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Authenticity

red_magpie
Experienced Mentor

it was rejected by the authenticity team as being fake.

 

No, it wasn't. eBay is smart enough not to use terms that could be actionable!

 

eBay will simply have told you that its authenticity can't be verified, which is not the same thing.

 

Why they couldn't verify it you will never know. Unfortunately you will have to sell it elsewhere.

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