Approved a Refund but no refund?

I recently sent back to items separately bought to the same seller, everything was fine and both refunds got approved, on the same day and basically a few minutes apart however i only received on refund for one of the items and nothing from the other one? what should i do because all ebay support is saying is that its closed and refund was processed but literally nothing has come through on any of my bank accounts

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Approved a Refund but no refund?

tobiasd4
Experienced Mentor

Did you open 2 cases, this is what you needed to do to get both refunds.

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