Appealing a late dispatch.

I've been marked as late dispatch, even though I agreed with the buyer over the on site messaging service.

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Appealing a late dispatch.

Did the buyer ask you to post the item late?  If any messages from the buyer give a clue to this or any valid acceptable reason for a late delay,  then contact eBay Customer Services,  and direct them to those messages.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

 

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

 

@sam.gwil_37 

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