18-01-2025 9:30 AM
Hi recently sold a item as private seller on my account payment made but been charged ad fees this been deducted from total why is this when eBay advertise free selling how can I dispute this charge
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18-01-2025 9:42 AM
Did you add any optional listing upgrades? A Reserve for example ?
Add any of the following optional listing upgrades, and they all come with a non refundable listing fee.
This is payable sale or no sale and charged the second the item goes live.
Reserves: 4% of the set reserve ( maximum £150 per item)
Subtitles: £2
Listing in 2 catagories: 35p
Gallery Plus: £2.50 ( free for clothes and shoes)
Listings with duration 1 - 3 days 35p
As a tip, before clicking on the final List Item With Displayed Fees button, glance just above it, it should read £0.00 Listing Fee.
If there is a fee amount listed there, you have selected an upgrade, and if you wish, it gives you time to scroll up and remove the payable upgrade.
Promoting your items when sold incurs a listing fee, some promotions incur fees for the number of ' clicks' you receive on the listing.
18-01-2025 9:42 AM
Did you add any optional listing upgrades? A Reserve for example ?
Add any of the following optional listing upgrades, and they all come with a non refundable listing fee.
This is payable sale or no sale and charged the second the item goes live.
Reserves: 4% of the set reserve ( maximum £150 per item)
Subtitles: £2
Listing in 2 catagories: 35p
Gallery Plus: £2.50 ( free for clothes and shoes)
Listings with duration 1 - 3 days 35p
As a tip, before clicking on the final List Item With Displayed Fees button, glance just above it, it should read £0.00 Listing Fee.
If there is a fee amount listed there, you have selected an upgrade, and if you wish, it gives you time to scroll up and remove the payable upgrade.
Promoting your items when sold incurs a listing fee, some promotions incur fees for the number of ' clicks' you receive on the listing.
18-01-2025 10:22 AM
If it's showing an ad fee, you must've selected to promote your listing when you were setting it up.
This fee is non-refundable.
22-01-2025 7:40 AM
Thanks for replying did not notice I had missed this on listing as unaware as order came back with no fees on invoice but then when paid fees was taken .
Unaware this needed to be clicked on before posting