Age verification

Hello community  

I have just bid on an antique set of silver butter knifes and have been asked for age verification.

I went through the process and was asked for my credit card information.

i entered the relevant information and received a message telling me my verification was unsuccessful . 
I don’t have any other credit card.

there is no alternative option for verification of my age . 
I can’t even find any way to contact eBay to ask for help. 
Any help would be greatly appreciated 

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Age verification

red_magpie
Experienced Mentor

As verification was unsuccessful, check that everything about your credit card is in order. Although not quite covering your situation, eBay's guidance here may help in doing this: https://www.ebay.co.uk/help/buying/paying-items/paying-items-credit-debit-card?id=4038&st=3&pos=1&qu...

 

If still no success, you may need to contact ebay customer support.

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Age verification

fargvs
Experienced Mentor

Sorry  --- Only a ( monthly statement ) Credit Card to confirm your age is acceptable to eBay --- nothing else will do !! --- an everyday use Debit Card will not be accepted.    Anyone among your family or friends who could order on your behalf ?.

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