Account restriction

My account has restrictions on.it for selling. I'm still allowed to purchase items but not allowed to sell and I don't know why.

 I've tried contacting Ebay but no joy at all. They say check my messages but there's nothing there as I haven't sold anything in a long time

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Account restriction

papso22
Experienced Mentor

Have you fully registered for managed payments?

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Account restriction


@jonnyyorkshu1 wrote:

My account has restrictions on.it for selling. I'm still allowed to purchase items but not allowed to sell and I don't know why.

 I've tried contacting Ebay but no joy at all. They say check my messages but there's nothing there as I haven't sold anything in a long time


If you haven't sold for a long time,  you may be prevented from listing an item, because you have not fully or correctly registered with eBay's Managed Payments.

You need to provide eBay with details of a bank account and have this account verified.  The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive,  and confirm to eBay.

Once this is completed,  you will be able to list items for sale,  and receive payouts from those sales.

This will show you how to register for eBay's Managed Payments.

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

If there is an issue with the registration contact eBay Customer Services,  who have full access to your account,  and can see where the issue lies and explain the steps you now need to take.

Contact them this way.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.


I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

 

@jonnyyorkshu1 

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