A seller not responding.

[happymonday123]

Hi all. 
please can someone advise. 
I bought a pair of speakers (collection only). 
They have been paid for but the seller hasn’t responded or sent the address for collection. 
how do I go about getting my money back?

Thanks in advance for any help. 

[**peaseblossom**]

Select "Report an item you didn't receive" on here:
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arr...
and escalate it 3 complete working days later.

[happymonday123]

Thank you.
Sent from my iPhone