wrong image

[picot-nic]

ebay system can put wrong image against an item..here the puzzle is not the round box- ebay data is corrupt? I aslo have 2 different items with thge same ebay reference number! Ebay choose not to answer their phone at the moment. so how can we tell them about their errors?--cannot inset the image of the screen shot! another issue!

[tobiasd4]

Did you list using EAN number, if so it will put default details for that item.

Always better to do your photos & description.

[picot-nic]

I always us my photos! I do not use ean numbers. EBAY data is corrupted!! how can ebay put up wrong photo in one screen and then change the photo in another screen!?

[redwick1]

The can't and don't unless there is an ebay glitch but there are no reports on here at the moment

Ebay dont choose not to answer the phone there is no phone contact at the moment due to the Covid-19 problems
Go to Help and contact at the top of the page then put in the search box nearest the problem or scroll down that page there may be Live Chat
You may have to keep trying

[picot-nic]

I do keep trying .. - yes I can prove a 'glitch' ie corruption...why can one not send a direct message they want to categorise the questions and I have questions that cannot fit into their slots round pegs and square holes etc...the wrong pic is only on one item!

[redwick1]

Have you scrolled to the bottom of that page as there is sometimes the link there
I just checked on mine and there was Call back
Whether that works or not is a different matter but you wont know unless you try it