I bought a dualshock controller (PS4), and reported the defect on 23 Jun, the Seller asked me to send a Video which I provided on the same day and after that today, 28 Jul. I noticed that the return is closed. I don't know what this means but nothing has been refunded and no return email received. Please can you look into this carefully
the details of order are as follow: - Order number 18-06994-33175, Processed by PayPal
Item number -353476430124
