cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

what is the meaning of This retrun is closed on ebay

do we know the meaning of "this retrun is closed" on ebay

Accepted Solutions (0)

Answers (3)

Answers (3)

red_magpie
Experienced Mentor

do we know the meaning of "this retrun is closed" on ebay

 

It means that the return has been closed.

 

If you want to ask a question about a closed return, you need to explain what's happened.

 

The usual situation is that the buyer opens a return request instead of a money back guarantee case. The seller doesn't accept the request, and the return is closed. It happens all the time, and the buyer can't open a second case.

 

It sometimes seems that nobody bothers to read eBay's procedures for dispute resolution. There is a link to eBay's money back guarantee at the top of every listing, but half the questions we receive are from people who have never even noticed it.

I bought a dualshock controller (PS4), and reported the defect on 23 Jun, the Seller asked me to send a Video which I provided on the same day and after that today, 28 Jul. I noticed that the return is closed. I don't know what this means but nothing has been refunded and no return email received. Please can you look into this carefully 

the details of order are as follow: - Order number 18-06994-33175, Processed by PayPal

Item number -353476430124

Do you have a problem with a transaction?

If so, then if you give some details here, someone will probably be able to advise you.