ukrswebhelp@ebay.com

[rderham_123]

Hi There

I use APPLE and IOS products. 

I recently purchased an item from ebay with my account. The following day at around 9pm (Brisbane time) I recieved 18 emails from ukrswebhelp@ebay.com. This email sender new the member id from whom I purchased goods and new my ebay id. It also stated the account had been locked down and that no other communication would be allowed. The item was paid for with Paypal through Ebay,

Is this a geneuine email adress. What should my next steps be. I will also email Apple Support.

A little more detail

- Yes my eBay account was still set to UK - but I live in Brisbane (now correctled and thanks for the tip)

- eBay has added this on my account against the purchased item. Although it apprears in transit with mail.

We had to remove this listing from the site and you're not required to complete the transaction. If you've already sent payment, the sale should process as normal and you don't have anything to worry about. If you have any questions about delivery, please check tracking or contact your seller. If you run into any trouble along the way eBay is here to help. Please visit the Resolution Centre to help resolve any problems you may encounter.

Thankyou 

[fargvs]

A guess, if otherwise, ignore  ...

Are you now in Brisbane ?? ... suggest that eBay security has picked up on your UK Registered and Based account address; if so, >

You need to change the Country of Registration to Australia from the UK ...

UK account link >

https://pages.ebay.co.uk/help/account/change-country.html#after

Australian eBay link is here >
https://www.ebay.com.au/help/account/changing-account-settings/updating-country-currency-settings?id...