sending a partial refund to a buyer

[wiganyankeeron]

how can i send a partial refund to a buyer who had to pay excess postage?

[61stephenuk · Accepted solution]

on the Seller Hub. Find the Item and Click on the Order Number. Then top right there is a Drop Down Arrow. Click there and second from bottom see "Send Refund" change amount and follow the instructions.

[wiganyankeeron · Accepted solution]

Thanks for your assistance