13-06-2021 7:10 AM
I bought a router which was advertised with a 2 year guarantee, upon the 2nd time of use the item broke,the first time i contacted the seller they replied saying they were awaiting reply from the manufacturer, more than 2 months have gone by and the seller now does not respond to messages, can I do anything about this? They shouldnt offer an item with guarantee if that guarantee is useless....
EBay doesn't get involved with guarantee issues. You can see what CAB has to say.