03-01-2018 12:07 PM
I have multiple buyers going back at least a year who presumably are happy with their purchase. At least I have not heard to the contrarry. However they have not left feedback and I want to know if their is a method of sending mulitple messages to these customers requesting feedback.
Thanks,
D. Singer
Ooooh, don't do that for two good reasons.
1. Feedback is completely voluntary, and should be respected as thus.
2. If you chase feedback you might receive some you didn't wish for, Take this example.... you send an item, received by the buyer, they are neither too pleased or too displeased, so decide not to leave a neutral or in fact any feedback. You send them a reminder, aha now that you're asking, so the buyer leaves what they had refrained from doing , a neutral or even a negative!
Never worry that an item was not received, you soon would be the first to know if that was the case.
Treat all non replies to an item as 'good feedback' !
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