eBay

Hi people, hope we are enjoying the weather in the uk today! Right purchased fake items, how do I report it?  be safe   marky ... View more

Is this possible?   ... View more

Hi there,   I recently sold an item but the buyer contacted me a few days after it was due to say it hadn't arrived; I'd already had another message from another buyer to say she had a problem with her stuff (long story but it was her fault).  Anyway, I refunded the buyer - although I now realise I should have waited a couple of days.  Today, I noticed that the buyer has now received the item. I contacted her and have asked her to return it, of which she replied she would if I sent her a return p&p.  I do want my item back but don't want to send her p&p through the post; it could get lost and plus more money to fork out.   My question is how do I go about sending her a return label through eBay; am I able to do this or does she have to do it?  Also, what happens if she doesn't send it back - will eBay refund me?   ... View more

Hi there, I think my ebay account has been hacked, what can I do if someone has bid using my account ? ... View more

Hi,   I have a problem with the request for a new total. It looks like that does not work.  I had contact with seller, he checked what shipping was. We came to an agreement.  I ordered the item. Now eBay is saying the seller does not ship to my address. And I can ask for a new total request.  I tried that 5 times already. The seller does not receive anything. And I also do not receive an email with a copy of that request.    Can someone help me/us with this?   Kind regards.      ... View more

A buyer has made an offer for an item which I accepted. I have sent the invoice and now the buyer has requested if the item can be sent via click and collect. How can I amend the inovice for this option? ... View more

How to update VAT percentage on the listings? That's what I've been asked for.   ... View more

I recently received my first ever bad feedback after 150 sales but it was completely unjustified, in my opinion.   I've been selling my bike parts bin to fund my new bike. An ebayer was interested in my handlebars and sent me a message asking my if they could collect it today. I didn't include collection since I didn't think people would waste petrol or train tickets for £12 dropbars but I guess they saw that I live in London and thought they could haggle to save a few, which this ebayer did.    After I replied telling them that they could but only if they could come before 3:30 since I had to leave for work. That gave them 2 hours. They agreed in their repsonse and sent a picture of their mobile phone number.   I gave them a call confirming if they could do what I said and then we haggled and agreed upon £9. They then asked me to do cash and I immediatly said no and told them I only do paypal. They agreed and told me that their son will be on the way to pick it up. So after the phone call I sent them an offer on the item like we agreed and this ebayer accepted the offer but didn't pay when they accepted it. Keep in mind that: a) its £9 b) this person has double my feedback score so they know the process c) they agreed and accepted the offer as soon as we were off the phone. I messaged them telling them they havent paid and they insisted that they did. Again I messaged them telling them they havent and if they dont I wont be handing over the item. No reply so I called them telling them exactly what I texted them and that theyre experienced and they agreed to the terms over the phone. As soon as we were off the phone again they paid staright away.    Now, knowing this person has been acting shady and I wanted to cover my back. I asked them to send a picture of the qr code to their son so I can scan it on arrival. Their son arrived, I scanned the code and handed over the bars and went on my way. Left them good feedback too. Now I see they left me bad feedback saying I had poor communication and 'had asked for the code before passing over the item'. In actuality I was very prompt in my replies and I had been very sincere to avoid exactly this. Do I have any grounds to get ebay to remove their feedback? Is that even possible? Was I in the wrong for scanning the code before handing over the item? I'm waiting for eBay to respont to a report I made but I'm not sure I even did the right one! Sorry if this was long. Any help would be nice! Thanks! ... View more

How can I email eBay? ... View more

Normally, when I want to list on ebay I find a listing which is similar and then say 'sell it yourself' and make amends (upload my photos, price, mailing details etc), as needed.  Today, when I tried to do this a very complicated set of screens came up which were not user-friendly at all.  Very difficult to navigate and lists and lists of items.  It looked like a development screen.  I called ebay and they didn;t seem to know what I am talking about!  Can anyone help please? ... View more

How do you remove redundant vehicles from your parts search and edit rather that add new ? ... View more

Can I sell a vintage collectors milotary bayonet on ebay uk please? ... View more

If a private car add does not sell is it automatically relisted? ... View more

Hi, nearly finalised 'updating my bank details' with ebay , just the ' small amount put into my account to be stated so that ebay is happy it's my account, but there is no small or anyother type of payment from ebay made into my account! Any ideas what has happened and how I can sort this out as I have a sale and need to complete it but ebay have a grip on how I can do this.  Thanks, kind regards, Anna.  ... View more