19-06-2021 11:35 AM
Hello I ordered an item and the sellers information says postage from Birmingham nice delivery time. Item did not arrive with in the date shown so opened a case with ebay as seller did not respond. They have now provided tracking information and the item is coming from India.
I am now concerned it will not be a correct UK size as I thought it was from Birmingham.
How can I get the seller to update their information to say postage from India to prevent the same thing happening to someone else??
If you have opened the dispute for not received then the item must be at least one day after the latest estimated day of delivery
Close the dispute I have not received my item after a full 3 days when ebay allow
to get your money back
If it does arrive then you can repay the seller if you want the item and if you do not for any reason then ask them to send a pre paid label for the return to the address on ebayBirmingham
If they dont then you do not have to return it.
~Dont delay for any reason
If it comes through customs the depending on what it is there may be a charge
Ebay have a policy for mis representation of location so report
https://www.ebay.co.uk/help/policies/listing-policies/item-location-policy?id=4244