my item not received case was closed without resolving it why

ebay have decided to close my case for an  not received item without it being resolved and are telling me it can not be re opened seller will not respond what can i do

 

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redwick1
Experienced Mentor

There is nothing you can do on ebay as you can only open one dispute 

If it closed then either the seller had tracking showing delivered or you did not go back after a full 3 days and escalate to ebay. 
If you paid by paypal then try there but if there is tracking saying delivered you will lose there too

You have to go back and escalate as soon as paypal allow but within 20 days

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