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is my parcel lost.
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07-05-2021 11:16 PM
I posted parcel with hermes . Destination USA. it arrived JFK international 21/4/21. Customs cleared
Delivered to Monroe township on 22/4/21 and tracking says. Still there .
UPAA. Have it. But I can't contact them. And. Hermes. Cant tell me where parcel is.
Size is. 90x60x10. Cm. So not easy to lose .
Do you think I can assume parcel us list. Therefore just refund customer. Of. £220.
regards Jim
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08-05-2021
7:02 AM
That looks to me to be the start of a Pitney Bowes tracking number.
Did you send the item via eBay Global Shipping?
If yes then you only need to provide proof of safe arrival at UK shipping centre in Lichfield,Global are responsible after that.
If your buyer opens a case for not received reply with details it was a Global Shipping item and supply tracking number to shipping centre.
If you didn't use Global wait to see if buyer opens a case
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