01-10-2020 4:35 PM
Hi
I want to block an abusive message sender.
Tried the option where you block buyers, but it would not accept the username, although it is correct.
I have reported him to ebay, although they don't give the outcome, which doesn't mean much really.
This is a selller who opened a case against me for not returning an item, although he had signed for it.
Any advice welcome please.
Did you open a case when you sent the things back? I have never heard of a seller being able to open a case in this way. The only case that a seller can open is "non payer".
How did you contact eBay? It sometimes happens that they do not understand what members are saying and give unclear advice.
I'll see if I can conjure up some sort of help from others. @john1297576 @plpmr @*guinevere*