08-07-2020 7:20 PM
did you know that if you refund a buyer any post cost ebay charge you full price and don,t refund you your refund we call this theft ???? they charge vus post cost when they don,t do anything for my post 10% theft again
Please don't waste time in accusing ebay of theft. It is their site they decide the fees and you have a choice as to whether you use their services.
You need to understand how the system works. If you make a full refund to a buyer through a case you get a full refund of the selling fee, HOWEVER there is no refund of fees for Partial refunds.
It is up to you to get postage charges right or if combining more than one item it is up you to issue an amended invoice, quoting the amended postage charge.