eBay asking me to return fakes even though I have proof and trading standards have told me not to!

[charlrosevans]

I'm so angry. I waited to escalate the case and all eBay have done is close it and are asking me to pay to return the fakes to the seller who will definitely resell them!

Returning is my only option if I want my money back, but I've been told this is illegal so I'm not keen. 

I can't speak to anyone about it, it's the most frustrating experience ever 

[charlrosevans]

just had a call and text from the seller harassing me to change my feedback, this is absolutely ridiculous and there is no way to actually get hold of ebay

[plpmr]

you say that eBay are "asking me to pay to return the fakes to the seller" 

the only time a buyer has to pay the return costs is for a change of mind return.

That would explain why eBay have not taken note of your proof/evidence.

If you opened a not ads described case then the seller would have to pay the return cost, but, eBay would/should have taken note of your proof/evidence.

The fact that you are expected to pay the return costs points to you opening the wrong type of case. 

[charlrosevans]

No I opened a not a described.
I’m not seeing an option for the seller/Ebay to return (except the option to print a postage label?) - just that I have to add my tracking details.