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eBay GSP service
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20-10-2019 6:07 PM
I have just had a problem with an item which was deemed ok to send through eBay GSP. Apparently the third party provider (Pitney Bowes) decided in their wisdom not to send item on to buyer. I cannot find out from eBay (live chat for 40 minute!) why it was not sent. NO explanation what will happen to item. Has anyone else had this problem?
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20-10-2019
6:32 PM
It would have helped to mention what type of item it was, and the country you were sending it to.
It's up to the seller to check that items are within the scope of the GSP, and permitted for import into the destination country.
If PB had to reject an item it should normally be returned to you. It's unlikely that eBay would have a record of the reason.
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