complaints

[Anonymous]

Customer service are totally incompetent and give out inaccurate and conflicting information.

[1956glyn · Accepted solution]

Want to try and run your problem past us?  

We are nothing to do with Ebay and just other members like yourself 🙂

[Anonymous · Accepted solution]

I am thankful to those in the Community who empathise with my frustration and down right anger. Websites such as ebay appear to have no overseeing governing body that regulates their conduct or behaviour. It seems impossible to actually lodge a formal complaint and be heard! I have resolved my own situation by contacting the seller (in Russia), informing them that I require a refund, upsetting the buyer. Then buying the item AGAIN, then contacting the buyer to let them know. ebay was absolutely useless.