chasing payments

tried to ask about the best way to chase an unpaid auction item but the ebay representative wanted person details to verify who I am.

 

this is the first time i was asked and i had to decline, if they cant identify me from my login (they can see my account) then I dont see why it was needed and havent been able to find out what ebays policy actually is for talking with customers.

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You don't need to contact eBay, just open an unpaid item case.

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