cancel a return request??

[6280mikee]

a buyer  wanted to return something  so i agreed.....but now hes made it fit so we need the return cancelled.....how do i/we do this??

[*guinevere*]

Your buyer needs to go into the return request case which they can do by going to the Resolution Centre 

Resolution Centre

There should be a button to press which will close the case, therefore closing the request.

If they do nothing the case will time out in your favour after about 30 days.