31-12-2018 2:15 PM
I have been backwards and forwards, up and down trying to find the online chat assistant on Ebay. The link was there the other evening, and no nowhere to be found.
I am angry, so nothing is going to make me feel better than being bounced around your unhelpful website with stupid links to irrelevant information.
I don't want to wait 31 minutes for a phone call.
It's your sucky website that has YET AGAIN defrauded me out of cash through some dodgy seller.
Tired of this crime riddled, user unfriendly sad excuse for a service.
Do you really NEED to contact eBay? Most people who think they do, don't.
EBay's help pages can answer most of the usual questions, see the links below:
- EBay's user agreement: https://pages.ebay.co.uk/help/policies/user-agreement.html
- Most frequently asked questions: https://ocsnext.ebay.co.uk/ocs/home
- Index of eBay's help topics: http://pages.ebay.co.uk/help/index/A.html
- Index of eBay's policies: http://pages.ebay.co.uk/help/policies/index.html
- If an item hasn't arrived or isn't as described, see: http://resolutioncentre.ebay.co.uk/
- Payments held by PayPal: http://pages.ebay.co.uk/help/sell/paymentprocess-newsellers.html
- EBay's money back guarantee policy page: http://pages.ebay.co.uk/ebay-money-back-guarantee/index.html
Or go to Help & Contact above and enter a subject in the search field.
If you still can't find an answer people here are always willing to help.
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