hi there hope you can help
I bought some alton towers tickets yesterday for monday 13 june and the title said 'receive today' . Ive sent the seller a number of emails and still not received the tickets - as Ive booked in the hotel i panicked and bout 2 days passes instead. am I entitled to a refund for my original purchase? The seller still isnt responding. am i entitled to a refund?
many thanks for any advice
(I feel very foolish but its a very rare occaision for the whole family to get together)
