Used clothing

Good morning 

I have a buyer that has bought a bundle of used girls clothing 

I described them as used worn outgrown clothes 

firstly they wanted to keep all the designer brands & return the rest 

now they want to return all of them because there's bobbling & signs of wear on them ? 
they have opened a dispute 

to return but I have to pay return postage ?

i don't feel this is fair 

the clothes are used as described 

anyone had the same situation or can advice  

money back guarantee works when it's genuine but people take advantage 

already been left negative feedback when I was 100% for 14 years

but who cares put me off ever selling again anyway

because I wouldn't be bullied into excepting the return as yet ? 
many thanks x

 

Accepted Solutions (0)

Answers (3)

Answers (3)

papso22
Experienced Mentor

I fear you may get back just the non designer brands.

If they have opened a not as described dispute then you have to accept them back and you send a pre paid label for the return.

 

If you dont then ebay will force you too and  charge the postage to you.

It is all down to how you deal with problems as to what feedback you get and your buyer was not happy with your

reply

Nothing you can do about that now except try and sort it out amicably and if you do the buyer may 

consider revising the feedback

 

 

 

I suggest you accept the return, if you don't ebay will force you to refund and tell the buyer to keep the items

 

 

 

if there was bobling and obvious signs of wear you should have stated this next to the item in your listed

 

 

you described them as 'used' with no other description of the condition

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