Used clothing

Good morning 

I have a buyer that has bought a bundle of used girls clothing 

I described them as used worn outgrown clothes 

firstly they wanted to keep all the designer brands & return the rest 

now they want to return all of them because there's bobbling & signs of wear on them ? 
they have opened a dispute 

to return but I have to pay return postage ?

i don't feel this is fair 

the clothes are used as described 

anyone had the same situation or can advice  

money back guarantee works when it's genuine but people take advantage 

already been left negative feedback when I was 100% for 14 years

but who cares put me off ever selling again anyway

because I wouldn't be bullied into excepting the return as yet ? 
many thanks x

 

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papso22
Experienced Mentor

I fear you may get back just the non designer brands.

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