Unable to find item I purchased on 19/2/2021

Had record to vendor that I have a faulty door bell he asked me if I wanted refund or replacement I said replacement but had no response from him for a week 

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Unable to find the item I purchased on 19/02/2021 it was a wireless door bell after sending him lots of messages  still not sorted why don't you look at the message s i have sent to him  not happy we're has my purchased history gone 

MR O YOUNG 

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