Sold a car - buyer won't answer my calls

Do I have to pay ebay when the buyer has not completed the sale? I appealed to ebay for advice which was - relist the item. Meanwhile ebay bill me for the sale which has not completed.
Is this how it works?
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when you have a non payer, you can open a non payment case 48 hours after the sale

 

you need to complete a non payment case, rather than cancelling, to get your final value fees refunded and give them a non payment strike

 

http://pages.ebay.co.uk/help/sell/unpaid-items.html

 

you still have to pay the insertion fees though, as these are payable no matter what happens

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